What is the License Manager?
The License Manager is a tool for distributing and managing multiple licenses.
Accessing the License Manager
- Log in to your account
- Click on your username in the top right menu
- Select "License Manager" from the dropdown menu
Adding Users to a License
Direct Method:
- Navigate to the License Manager
- Locate a blank row under "Purchased Licenses"
- Click either "Enter Username" or "Enter Email"
- Enter the user's username or email address
- Click the correct user from the popup suggestion box
Join Link Method:
- Navigate to the License Manager
- Scroll down to the "Join Links" section
- Click "Create New Link"
- Click "Save"
- Click "Copy" under "Link" column
- Paste into email and send to others you wish to give licenses to
Tips for Adding Users:
- The user must have an existing SpeedTypingOnline account
- You can only add users if you have available licenses
- Direct method works well for individuals
- Join Link method works well for large groups
- Users assigned a license immediately receive premium/premium plus features
Common Issues:
- "No matches": The user hasn't created an account yet or there is a typo in your entry.
- "No seats available": All seats are currently in use. Remove a user or purchase additional seats.
- "User already has Premium": A user that already has a license cannot be given another license.
- Specific action not working: Refresh the page.
Removing Users from a License
Step-by-Step Instructions:
- Navigate to the License Manager
- Find the license row containing the user you want to remove
- Click the red "Revoke" button on their right side of their row
- Confirm the revoke when prompted
- Revoked user should now be visible in the "Revoked Licenses" table
What Happens When You Remove a User:
- The user immediately loses access to all Premium/Premium Plus features
- Their license becomes available for another user
- Their account data and progress remain intact
- They can continue using SpeedTypingOnline with a free account
Managing Join Links
Anyone with a valid join link can claim an open license. Here's how to use join links securely:
Best Practices:
Use Count Limits
Limit the number of licenses that can be claimed by each join link.
Use Expiration Date
Limit the length of time a join link will work.
Monitor Usage
Regularly check number of licenses claimed per join link.
Reset or Disable Links
Reset or disable a link to block a potentially compromised link.
Tracking Seat Usage
The License Manager provides real-time visibility into your license allocation:
Overview
See combined statistics across all your licenses:
- Total seats owned/managed
- Total seats claimed
- Total seats unclaimed
Per-License Details
View granular information for each individual license:
- Username
- First and Last Name
- Email
- Date Assigned
Common Scenarios
Managing a Classroom
Scenario: You're a teacher with 25 students.
- Purchase 25-30 licenses (your license will be free with 20+ license purchase)
- Add all students at the beginning of the year (directly add or use join links)
- Add/Revoke students as they join or leave your class throughout the year
- Revoke all graduated students at the end of the year
- Add new students for the next year
Tip: Keep 5 seats available for new enrollments or transfers during the year.
Managing a School or District
Scenario: You manage multiple classrooms or schools.
- Purchase licenses
- Add students, teachers, or other admins directly or preferably using join links
- Designate teachers or other admins as a "manager" and allocate the number of licenses they require to them
- Managers will be able to distribute the licenses they are allocated to their students via their own license manager
- Edit the number of allocated licenses a manager has throughout the year as needed
- Add/Revoke students, teachers, or other admins throughout the year as needed
Tip: Consider buying 10-15% extra seats to accommodate turnover and new hires.
Family or Small Group
Scenario: You want to share Premium or Premium Plus with family members or a study group.
- Purchase enough licenses for your group
- Add each family member or group member by their email/username
- Everyone can access Premium or Premium Plus features independently
- Manage the group as people join or leave
Tip: More purchased licenses = steeper discounts
Replacing a User
Scenario: One user leaves and you need to add a replacement.
- Go to the License Manager
- Revoke the departing user's license
- Add the new user to the now open license
Tip: The process is instant - seats are available immediately after removal.
Troubleshooting
Q: I don't see the License Manager in my profile menu
A: The License Manager only appears if you own or manage at least two Premium/Premium Plus licenses. If you've purchased multiple licenses but don't see the option, try logging out and back in, or contact support.
Q: What happens if my license expires?
A: When a license expires, all users assigned to that license will lose Premium access. You'll need to renew the license to restore their access.
Q: Can users see who else is on their license?
A: No, only the license owner/manager can see the full list of assigned users. Regular users only see their own Premium status.
Q: How do I purchase more seats?
A: Use the "Manage Membership" button on your Profile or License Manager page to purchase additional licenses or contact support for license upgrades.
Q: Can I get a refund for unused seats?
A: License seat purchases are typically non-refundable, but please contact support to discuss your specific situation.
Still Have Questions?
If you need additional assistance with the License Manager, check out our FAQ page or visit the main Help Center.
For specific licensing questions, please contact our support team.
